Privacy Policy

Last Updated: January 2026

Introduction

dbtjl ("we", "our", or "us") operates as Bangladesh's trusted online casino and sports betting platform at https://dbtjl.org. We are committed to protecting the privacy and personal information of all users who access our services. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have in relation to your personal information.

By accessing dbtjl and using our platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our services immediately. This policy applies to all users, regardless of location, who use our platform to engage in cricket betting, live casino games, slots, crash games, or any other services offered at dbtjl. This platform is strictly for adults aged 21 and above.

Information We Collect

To provide a secure and personalized gaming experience, dbtjl collects the following categories of information from our players:

• Identity information: full name, date of birth, nationality, and government-issued identification where required for account verification (KYC).
• Contact information: email address, phone number, and physical address in Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, or other divisions).
• Financial information: payment method details associated with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other accepted payment channels, including transaction records and deposit/withdrawal history.
• Technical data: IP address, browser type, device identifiers, operating system, time zone (Bangladesh Standard Time, UTC+6), and pages visited on our platform.
• Behavioral data: game history, betting patterns, session duration, bonus usage, and in-platform activity logs used to improve our services and detect fraudulent behavior.

How We Use Your Information

dbtjl uses the personal information we collect strictly for the following purposes:

• Account management: creating, verifying, and maintaining your dbtjl player account, including identity verification (KYC) and age confirmation to ensure all users are 21 or older.
• Service delivery: processing deposits and withdrawals through bKash, Nagad, and other payment partners; managing bonuses, free spins, and promotional rewards; and providing access to cricket betting, live casino, slots, and crash game platforms.
• Customer support: responding to your queries, complaints, and support requests via our 24/7 customer support team, and resolving account disputes.
• Compliance and fraud prevention: meeting applicable legal and regulatory requirements, detecting and preventing fraudulent activity, money laundering, and underage gambling in compliance with responsible gaming standards.
• Platform improvement and communications: analyzing user behavior to improve platform features and user experience; and sending relevant promotional communications where you have opted in to receive them.

Payment Data and Financial Transactions

dbtjl supports instant deposits and withdrawals through Bangladesh's most popular payment solutions, including bKash, Nagad, Rocket, and Upay. When you initiate a financial transaction on our platform, we collect and process the minimum necessary payment information to complete the transaction securely. We do not store full payment credentials on our servers. All financial data is transmitted using 256-bit SSL encryption.

Data Sharing and Disclosure

dbtjl does not sell, trade, or rent your personal information. We may share your data in limited circumstances with the following categories of recipients:

• Service providers and technology partners who assist in operating our platform, processing payments, delivering customer support, and maintaining platform security — all bound by strict confidentiality agreements.
• Regulatory and law enforcement authorities where required by applicable law, court order, or government request — for example, as part of KYC, AML compliance, or investigation into suspected fraud.
• Business successors in the event of a merger, acquisition, or transfer of all or a part of dbtjl's business assets, subject to the same privacy protections outlined in this policy.

Beyond these limited circumstances, your personal data remains strictly within dbtjl and is never disclosed to advertisers, third-party marketers, or unrelated businesses.

Cookies and Tracking Technologies

dbtjl uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Essential cookies: required for basic platform functionality such as maintaining your login session, keeping your game state, and enabling secure transactions.
• Analytics cookies: help us understand how players interact with dbtjl — which games are most popular, which features are underused, and how to improve the overall experience. These cookies do not identify you personally.
• Preference cookies: remember your settings and choices (e.g., language preference, notification settings) so your experience remains consistent across sessions.

You may manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may limit your ability to use certain features of dbtjl. By continuing to use our platform, you consent to our use of cookies as described in this policy.

Data Security

dbtjl employs a range of technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include 256-bit SSL encryption for all data in transit, secure server infrastructure with access controls, regular security audits and vulnerability assessments, and staff training on data protection best practices.

While we apply industry-standard measures, no online platform can guarantee absolute security. In the event of a data breach that may materially affect your rights or privacy, dbtjl will notify affected users in a timely manner and take immediate steps to contain and remedy the incident.

Data Retention

dbtjl retains your personal information for as long as your account remains active, or as long as required to fulfill the purposes described in this Privacy Policy, or as required by applicable legal or regulatory obligations. When your data is no longer needed, we will delete or anonymize it securely. Upon account closure, we may retain certain records (including transaction history and identity verification documents) for a minimum period as required by applicable law and responsible gaming standards.

Your Privacy Rights

As a user of dbtjl, you have the following rights regarding your personal data, which you may exercise by contacting our support team:

• Right of access: you may request a copy of the personal data dbtjl holds about you at any time.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: in certain circumstances, you may request the deletion of your personal data, subject to our legal retention obligations and responsible gaming requirements.
• Right to restrict processing: you may ask us to limit how we process your personal data in certain situations, such as when you contest its accuracy.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time, and we will honor this request immediately.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable time, typically within 30 days of receipt.

Third-Party Links and Services

Our platform may reference third-party service providers such as game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) and payment partners (bKash, Nagad, Visa, Mastercard). dbtjl is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external services you use in connection with our platform. This Privacy Policy applies solely to data collected and processed directly by dbtjl.

Age Restriction and Minor Protection

dbtjl is strictly an adults-only platform. We do not knowingly collect personal information from individuals under the age of21. If we discover that a person under 21 has provided personal data to dbtjl, we will take immediate steps to delete that information from our records and close the associated account. Parents and guardians are encouraged to monitor internet usage and utilize parental control tools to prevent minors from accessing online gambling platforms. If you believe a minor has registered on dbtjl, please contact us immediately at [email protected].

Changes to This Privacy Policy

dbtjl reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of dbtjl following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dbtjl handles your personal data, please reach out to our dedicated support team. We are available 24/7 and committed to resolving your privacy-related queries promptly.